Introduction
Distant Software (“Distant Software”, “we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy applies to information we collect through our website at www.distantdesktop.com (the “Website”).
This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the Website and our practices for collecting, using, maintaining, protecting and disclosing that information.
This Privacy Policy does not apply to information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website. We encourage you to read the privacy policy of every website you visit.
Please read this Privacy Policy carefully. By using the Website, you accept and agree to be bound and abide by this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Website.
We may revise this Privacy Policy at any time. Your continued use of the Website after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.
Information you provide to us
We may collect information that you voluntarily provide to us when you use the Website. This information may include personal information, which is information by which you may be personally identified, such as name, postal address, e-mail address, telephone number or any other identifier by which you may be contacted online or offline.
You may provide information to us in the following circumstances:
- Accounts. When you create or update an account, we may collect information such as your name, email address and password.
- Support. When you request technical or customer support, we may collect your contact information and information about your request.
- Contests and Promotions. When you enter a contest or promotion sponsored by us, we may collect information needed to administer the contest or promotion.
- Correspondence. We may keep records and copies of your correspondence (including email addresses) if you contact us.
- Transactions and Orders. When you place an order, payment and order information is collected and processed by our payment and order provider, BMT Micro. We do not collect or store your complete payment card details.
Information we may collect
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain statistical information about your equipment, browsing actions and patterns. This information is generally aggregate and does not identify you personally.
The information we collect automatically may include details of your visits to our Website, including traffic data, location data, logs and other communication data and the resources that you access and use on the Website, and information about your computer and internet connection, including your IP address, operating system and browser type.
This information may include Internet Protocol (“IP”) addresses, browser type, Internet Service Provider (“ISP”), referring and exit pages, operating system, date and time stamps, pages accessed and resources accessed.
If we combine or associate non-personal information with personal information, we will treat the combined information as personal information for as long as it remains combined.
Technologies
Cookies
A cookie is a small file placed on the hard drive of your computer. We may use cookies to help us improve our Website and to deliver a better and more personalized service, including by enabling us to estimate our audience size and usage patterns, store information about your preferences, speed up your searches and recognize you when you return to our Website. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website.
Web Beacons
Pages of the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics.
Web Analytics
We use Google Analytics, a web analytics service provided by Google, to help us understand how visitors use our Website. Google Analytics uses cookies and similar technologies to collect information about interactions with the Website, such as pages visited, referral sources, browser and device information, approximate geographic information, and other website usage data.
We use this information to analyze Website traffic, understand how visitors interact with our pages, identify usage trends, and improve the Website and our services.
Information collected through Google Analytics is processed by Google in accordance with Google's own terms and privacy policies.
You can restrict or disable cookies through your browser settings, although doing so may affect certain Website functionality.
How we use the information
We use information that we collect about you or that you provide to us:
- To present our Website and its contents to you.
- To provide you with information, products or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To provide you with notices about your account.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Website or any products or services we offer or provide through it.
- To allow you to participate in interactive features on our Website.
- To improve our Website, products or services, marketing or customer relationships and experiences.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
Disclosure of your information
We do not sell or rent your personal information to third parties.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information to our subsidiaries and affiliates and to contractors, service providers and other third parties we use to support our business.
We may also disclose your personal information to fulfill the purpose for which you provide it, for any other purpose disclosed by us when you provide the information or with your consent.
We may disclose your personal information to comply with any court order, law or legal process, including responding to a government or regulatory request.
We may disclose information to enforce or apply our terms of use and other agreements, including for billing and collection purposes.
We may also disclose information if we believe disclosure is necessary or appropriate to protect the rights, property or safety of Distant Software, our customers or others.
User Contributions
The Website may contain message boards, chat rooms, personal web pages or profiles, forums and other interactive features(collectively, “Interactive Services”) that allow users to post, submit, publish, display or transmit content or materials (“User Contributions”) on or through the Website.
Any User Contribution you post to the Website will be considered non-confidential and non-proprietary. Your User Contributions are posted and transmitted to others at your own risk.
Where we store your personal data
All information you provide to us is stored on secure servers.
Any payment transactions will be encrypted using SSL technology. Where you have a password which enables access to parts of our Website, you are responsible for keeping it confidential.
You should not share your password with anyone. You are also responsible for keeping your license information confidential and preventing unauthorized access to it.
Changes to our Privacy Policy
It is our policy to post any changes we make to our Privacy Policy on this page.
You are responsible for periodically visiting our Website and this Privacy Policy to check for any changes. Your continued use of the Website after revisions means you accept them.
This Privacy Policy was last revised on August 30, 2026.